FAQ

We offer a wide range of convenient payment options:

• Credit & Debit Cards: Visa, Mastercard, American Express, Discover, and contactless chip/tap cards.

• Mobile & Digital Wallets: Apple Pay, Google Pay, and Cash App Pay.

• Direct Transfers: Zelle and ACH Bank Transfers.

• Cash

Payment is due upon completion of service.

No deposit is required for standard services like diagnostics, oil changes, or routine maintenance.

A parts deposit is required prior to starting work under the following conditions:

• Any repair requiring special-order parts

• Any job where the total estimate exceeds $1,000

Once the deposit is placed, we immediately order your parts and secure your vehicle's spot on our service schedule.

While Huneycutt Automotive does not offer in-house financing or payment plans directly, we offer Buy Now, Pay Later options through Afterpay, which is integrated directly into our Square invoices at checkout.

Important Disclaimer: All financing approvals, terms, and eligibility are handled independently by Afterpay. It is the customer’s responsibility to confirm Afterpay approval or eligibility prior to authorizing repairs. Huneycutt Automotive is not liable for repair costs or balances if an Afterpay application is denied or restricted.

No. Huneycutt Automotive covers all credit card processing fees ourselves. We believe in honest, transparent pricing—so the price on your estimate is the price you pay, with zero surcharges or hidden convenience fees added at checkout. 

Our standard diagnostic fee is $120.

Diagnostic Credit Bonus: If you approve the recommended repairs based on our findings and have the work completed within 7 days of your diagnostic, we will credit $60 (50% of the diagnostic fee) directly toward your repair labor!

We completely understand why customers ask this! It’s important to know that a professional diagnostic is vastly different from a "free code scan" at an auto parts store.

A free store scan simply prints out potential code definitions—it doesn't tell you the root cause. At Huneycutt Automotive, we use professional diagnostic equipment and hands-on testing to verify exact component failures, test live circuits, and pinpoint the true issue.

You aren’t paying us to guess or clear a code; you’re paying for an expert mobile technician to bring dealer-level tools to your location and determine exactly what your vehicle needs. Plus, when you complete the recommended repair with us within 7 days, half of your diagnostic fee ($60) goes directly toward your repair labor.

Repair times vary based on the official manufacturer guidelines for your vehicle's specific year, make, and model. We will always provide an estimated turnaround time when we give you your repair quote.

• Same-Day Priority: Whenever possible, we strive to complete all repairs on the same day—including work approved right after a diagnostic—provided parts are available and space is open in our schedule.

• Clear Communication: If a repair or special-order part will take longer than a day, we clearly state this upfront at the time of your estimate so there are never any surprises.

Yes! We back our work with a 12-month / 12,000-mile warranty (whichever comes first) on covered parts and labor.

Extended Coverage: If a specific part comes with an extended manufacturer warranty beyond our standard 12-month/12,000-mile coverage, the details will be clearly listed directly on your invoice right below that item.

Yes. Our lead technician, Spencer, holds official manufacturer certifications and brings years of hands-on experience from independent repair shops working across all vehicle makes and models.

Combining factory training with comprehensive multi-brand expertise ensures your vehicle receives precise diagnostics and high-quality repairs no matter what you drive.

Scheduling is quick and easy! You can book using whichever method works best for you:

• Call or Text: Send us a text or give us a call directly at 980-202-0762.

• Book Online: Request your appointment 24/7 directly through our Online Booking Page.

Contact us right away at 980-202-0762! Because we are a fully mobile repair service, we come back to you.

• Priority Scheduling: We prioritize return issues and schedule a follow-up visit to your location as quickly as possible.

• 100% Covered: If the issue is related to a diagnostic we performed or a repair we completed, it is covered under our warranty at no charge to you.